Troubleshooting

Common troubleshooting problems can be found below. This guide is continuously being updated with new information.

Corporate Login Problems

For existing any2any users switching over to corporate login

If you already have an account with any2any (email and password), clicking the “Corporate login” button after entering your email address may result in an error as shown below. In order to use SSO, you need to link your account with the appropriate organisation. Instructions can be found on the profile page

Empty Dashboard

After logging in, if your dashboard does not show a location and an event feed your permissions have not been set correctly. The likely cause would be that you have not been invited to a location, or you haven’t confirmed an existing invite. Ask your administrator for a new invitation, or double check your email/spam for an email from hello@any2any.co.

Invitation already used

Note that an invitation cannot be accepted by more then one account/user. If you see the error pictured below, please ask your administrator for a new invitation.